Read what our clients say about our office and patient care. We're proud of our 5 star reviews and the reputation we've established in the community.
What a pleasure to come here after being retired for almost two years. So nice to see everyone and get greeted with such warmth. Dr. Sheppard is always so kind and thorough with her eye exams. I love this office. Thank you all for a wonderful experience!
The staff here is absolutely wonderful – from the helpful friendly faces at the front desk, to the support techs, to the doctors. I had a 10/10 experience at my appointment. The doctor even notified me that my insurance covers prescription sunglasses, so I left with a new pair! Everyone is super nice, attentive, and patient. Some of the best care I’ve received at any doctor appointment!
My 13 year old was given extra time and flexibility to accommodate his anxiety,inattention and hijinks. Dr.Shephard explained his diagnosis with thorough and kind terminology. We were not rushed, the office staff was professional and the equipment was highest quality. Emily immediately won the respect of my middle schooler with her sophisticated fashion style, providing expert advice for choosing attractive glasses. I am immensely grateful for the life-changing care of the Alameda Optometric Group. They have given new hope to my child after years of struggling with poor vision, finally taken seriously.
I went to have the follow up and prep appointments for a PRK appointment. Support was great and I really like the desk staff/support. Helpful and great at communicating. I used text for most of my communication which worked great for me. If you prefer a phone call let them know.
Great group of people. Very helpful, qualified, knowledgeable about their products and manufacturers. They are welcoming and happy to be there and have you there. It's always a very pleasant experience visiting.
The team at Alameda Optometric was great! I love Dr. Wong and the team helped me pick a great pair of glasses. Been going here for over 5 years!